Your story is a great example of why service dogs need federal protection. I'm so sorry that it happened to you and Lilly, as neither one of you deserve to be harrassed by an idiot like that who was undoubtedly trying to get bit so he could sue you. Thank goodness the store people came to your aid. It's a terrible thing to have happen to you and I'm just glad neither you or Lilly were hurt. I do wish she had removed his back pockets on his way out the door though.