I have wrote a few letters to companies regarding their products and have gotten great results. In my opinion you should write the letter from you not from Lulu. The company will probably take it more seriously. Good luck...it's worth a try!
Yeah, for Valentine's Day I bought mine, what I thought were sturdy stuffed toys. Niko's was torn apart in less than 30 minutes and Mo's was gone in about an hour. I'm not buying anymore stuffed toys. Niko even tears up some of the rubbery plastic ones. I need to find something extremely tough for mine.
Lulu seems to have this "THING" for stuffing. Whether it's pillow stuffing, dog bed stuffing, toy stuffing..... you name it, if it has stuffing, she just has to destroy it and pull the stuffing out. What is it with stuffing??? My schnauzers look at her like she's lost her mind. They could care less what a toy is made of.
When I bought the Kong Wubba (to replace the one Cooper had destroyed) and the Beanie Ball, I also picked up a Round Hound (I think it's made by Kong), supposed to be "3X stronger!!!!" Wooptie doo, it lasted about 15 minutes instead of 5. They described the toy as being strong because it had a layer of canvas under the fleece-type material. The canvas was there but it was paper thin. The beanie ball is still a hit today and showing no signs of wear yet. Kong is still going strong, of course. Everything else made by Kong that isn't made out of the kong rubber hasn't come even close to measuring up to the Kong name
Edited to add
I agree if you're going to write it, I would write it from yourself. A smaller local company might appreciate the cuteness, but I'd doubt a larger company would take the letter seriously if written from the dogs perspective.
Definatly write the letter coming from yourself. Plush toys are hard to keep around my house for more than a few hours as Phoenix is always on a mission to rip them apart.
One thing I did learn is that dog toys don't have to go though quality testing as kids toys to...therefor they can use whatever they want and make it poorly without having to test it to see if it will rip or tear easily, or if parts will fall off - because they aren't required to. Some of the toys that have lasted the best in our house are "human grade" stuffed toys.
Hope you get some results from your letter...might do the same next time one falls apart and maybe they'll starting making them of a higher quality.
I'm sure people think I'm crazy in the pet isle. If I find a toy that I THINK she may not be able to destroy...... I'm in the isle squeaking it, pulling it, checking the seams, seeing if there is anything she can get ahold of to start pulling it apart. I'm sure people are having a laugh. But, there have been several toys that when MOM TESTING have either started to rip, or there's already a hole.... so they go back in the bin for someone else.
I am about to buy one of the tuffie dinosaurs that cost about 35$ because maverick is getting rougher with plushies now...they are suppose to be VERY tough and the dinosaurs are large...like bigger than a pug dog by a bit...IF that toy is also destroyed i will be writing a letter also..sometimes i expect it but sometimes i too am really disappointed by the quality of toys esp when im spending a lot on a toy.
I hope they replace your toy and maybe if more people complained they would start to make better quality toys!
i gave up on buying dog toys I go into the toy section and buy plushies for Cheyenne.....when Vday was here Walmart had these little door hangers thatt are like pilows with sayings like Princess, its all about Me, Love me....well thy were a dollar andn I bought 3 andn all but 1 are still alive lol and Chey who loves stuffing hasn't even destroyed it yet.....
I know that it depends on the toy with ours....some of the plush toys they have had for years, others get tore up in a day or less. We do have three of the tuffies stuffed toys and at least with ours they have held up extremely well. They were expensive but ours tug on them with us and each other, no rips, etc. with them.